Empathy in Business online course.

💡 The Power of Empathy at Work – Not Just a Soft Skill, but a Strategic Asset

This self-paced online course reveals how empathy transforms workplaces—not as a feel-good concept, but as a measurable driver of trust, performance, and wellbeing. You’ll learn why empathy is a critical skill in today’s organizations and how to apply it immediately in your own role.

🔹 What you’ll learn:
– What empathy truly is and how it shapes workplace dynamics
– How empathy shows up in customer service, teamwork, leadership, and even financial outcomes
– Research-backed insights from credible sources demonstrating empathy’s positive impact on wellbeing and productivity
– Practical tools and exercises to strengthen your empathy skills and see results fast
– A comprehensive reference list to deepen your learning at your own pace

🔹 Who is this course for?
Team leaders looking to build trust and collaboration
Customer-facing professionals seeking deeper client understanding
HR professionals focused on creating a thriving work culture
Anyone who wants to develop emotional intelligence and make a positive impact in their work community

🔹 Course format:
A flexible online course with video and written content. You’ll receive a certificate of completion, and all course materials are available for download in written format. You won´t be alone in this path: Course author will respond by email to any questions you might have during or after the course.

🎯 Empathy pays off—in human connection and in business results. Join the course and discover how empathy can be your most powerful tool for meaningful work and measurable success.

Only 99 euros + Vat.

Subscribe course

$10k A Month Career and Manifesting

Power Bundle

With only 199 euros your get:

Empathy in Business –online course, With certificate of completion once completed.

The Empathy Strategy – book paperback.

Regan Hillyer´s Unlocking $10K A Month + Bonus: Master Resell Rights –course.

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The Empathy Strategy

You don´t have to choose between humanity and profit - you can have both!
Empathy in business and leadership is a power tool that will generate success in many ways. The Empathy Strategy talks about the multiple benefits that empathy creates for you and/or your business. It is essential for an extraordinary leadership strategy and a skill of the future for every individual.


"What I really love about Niina's book is that she clearly and eloquently sets out the business case for empathy and more empathy equals more profits, more innovation and higher productivity. Empathy is linked to action, its not sympathy which is feeling sorry for someone, and this book helps us understand the commercial gains of cultivating empathy at work." -Belinda Parmar, OBE, The founder and CEO of The Empathy Business.


This book is a complete guide on how to turn empathy into business value. Discover practical ways on how to work with empathy so you can start today. This will help you to improve employee- and customer satisfaction, strengthen your brand and increase revenue. You will help others succeed and build a better business world - inclusive, compassionate, and caring. Something that societies all over the world are craving currently.

Link to order from Amazon

TyÜelämän Maraton ja Empatia (saatavilla vain suomen kielellä)

Aviador 2021

Empatia on paljon muutakin kuin myötäelämisen taitoa kriisitilanteessa – ja että tätä taitoa voi ja kannattaa opetella! Kun empatiataitojen ”työkalupakki” on hyvin varustettu, myös asiakassuhteet sujuvat, ihmiset viihtyvät ja yrityksen tulos paranee.

Empatiataitojen oppiminen vaatii kuitenkin kärsivällisyyttä, kuten vaikkapa maratonjuoksu. Niina Majaniemi on juossut maratoneja eri puolilla maailmaa ja vertaa tätä harrastamaansa urheilulajia matkaan empatiataitojen oppimisen tiellä. On osattava johtaa itseään älykkäästi etenkin silloin, kun tuntuu etteivät voimat riitä – ja uskallettava antaa itselleen lupa kävellä.

Tilaa Aviadorilta

Professional background:

  • Working 20 years fulltime in international business

  • MBA - international business management. Thesis selected among top three HR thesis in Finland.

  • BBA - business & administration, focus on marketing and communications.

  • HR as a strategic partner for leadership - certified

  • Azure, Power Platform and Dynamics certified

  • Author: TyĂśelämän Maraton ja Empatia. Aviador, 2021.

  • Work wellbeing card certification by Finnish Institute of Occupational Health. Graduating as work wellbeing expert in 2025.

  • Published scientific article: Recruiting happy, socio-emotionally balanced and mature managers in Finland and elsewhere. 2018. North American business press, journal of leadership, accountability and ethics.

Do you want more information?

Please send e-mail to niina@niinamajaniemi.com or fill the form below. Thank you for your interest.

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