Product is delivered electronically after payment is confirmed. The customer will receive a receipt which they will use to get Regan Hillyer $10k with Master Resell Rights. Customer will get code to access empathy in business online course. Customer will get paperback book delivered via Amazon. All inquiries about $10k with Master Resell Rights course will need to be delivered to support@reganhillyer.com after customer has signed up for the course. all inquires about other materials shall be directed to niina@niinamajaniemi.com. Digital products do not involve physical delivery and are non-refundable unless otherwise stated.